Cookie Policy
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who we are
We are a multi-award winning hairdressing brand with more than 60 years of experience in education, superior client service and haircare expertise. For more information about us see About Us.
Our website
This cookie policy relates to your use of our websites toniandguy.com, education.toniandguy.com, booking.toniandguy.com, shop.toniandguy.com and labelm.com
Throughout our websites we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. Some help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
Consent to use cookies and changing settings
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).
toniandguy.com, shop.toniandguy.com You can withdraw any consent to the use of non-essential cookies using this following links. It may be necessary to refresh the page for the updated settings to take effect.
labelm.com
You can withdraw any consent to the use of non-essential cookies using the following link. It may be necessary to refresh the page for the updated settings to take effect.
booking.toniandguy.com
You can withdraw any consent to the use of non-essential cookies by clicking on the thumbprint icon and adjusting your settings.
Our use of cookies
The table below provides more information about the cookies we use and why:
| Cookies we use | Name | Purpose | Consent Required |
|---|---|---|---|
| Session cookies | laravel_session toniguy_session Toniguy_shop_session Tg_salon TGS Toniguy_digital_academy_session Labelm_session XSRF_TOKEN |
The session cookies provide essential functionality to our websites, such as: Authenticating users. Registering users. Displaying error messages. Personalising content. Making purchases. Using forms. Preventing cross site scripting attacks. Enabling personalised API communication. |
No, essential |
| Zenoti Cookies | Zenoti powers booking@toniandguy.com. These cookies provide essential functionality to our online bookings website, such as Authenticating users. Registering users. Displaying error messages. Personalising content. Making purchases. Using forms. Preventing cross site scripting attacks. Enabling personalised API communication. Read here for details on cookie usage on websites powered by Zenoti. |
Yes, non-essential | |
| Google Analytics | _ga _ga_ _gid _gat _gac AMP_TOKEN |
This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. Read here for details on cookie usage on websites by Google Analytics and here for information on how Google uses information from sites or apps that use its services. |
Yes, non-essential |
| Microsoft Clarity | _clck _clsk CLID ANONCHK MUID SM |
This is a web analytics service provided by Microsoft which uses cookies to show us how visitors explore & interact our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. Read here for details on cookie usage on websites by Microsoft |
Yes, non-essential |
| Klaviyo | __kla_id _q_state __ssid _cq_duid _fbp _ga hp2 _hp2_ses_props. _pin_unauth kl_csrftoken kl_sessionid mp_TOKEN_PROD_mixpanel userty.core.p. userty.core.s |
This is a web analytics & marketing service provided by Klaviyo which uses cookies to show us how visitors explore & interact our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. what products have been viewed and how a user has interacted with our site) and also tells us how many visitors we have had. Read here for details on cookie usage on websites by Klaviyo |
Yes, non-essential |
Third party access to the cookies
The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.
How to turn off all cookies and consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
ReCAPTCHA
Our websites use Google reCAPTCHA to determine if a user is a human and not a bot to protect from cyber spam. The reCAPTCHA algorithm will check to see if there is a google cookie placed on the website and will then add an additional reCAPTCHA specific cookie to the user’s browser. For more information read the Google privacy policy.
How to contact us
Please contact us if you have any questions about this cookie policy or the information we hold about you.
If you wish to contact us, please send an email to dataprotection@toniandguy.co.uk.
Changes to this policy
This policy was last updated on 22 August 2024.
We may change this policy from time to time. Any changes we may make to our notice in the future will be posted on this page and, where appropriate, notified to you by email.
